The Better Business Bureau (BBB) helps protect consumers from fraud, poor-quality products and bad service. The organization has established a rating system for companies based on several factors, including feedback from past customers.
At Vertex Roofing Contractors Inc., we are proud to be a BBB A-plus rated roof replacement company. Read on to find out what this rating means for you.
BBB A-Plus Rating
Not many companies are given an A-plus rating by the BBB. This rating is based on 13 factors, including the number of complaints, unresolved issues, unaddressed complaint patterns and how long the company has been in business.
A company needs a score of at least 97 percent out of 100 to get an A-plus rating. Vertex Roofing Contractors Inc. is one of the few roofing contractors with this rating. We’ve been accredited since 2012.
What It Means to Customers
Excellent Customer Service – Both positive and negative comments are posted on the BBB’s website. This can help you when you’re looking for a reliable contractor for your project. You can check how a company resolved any customer complaints in the last year.
Good Reputation & Company Background – Accredited business are rated from A to F. Aside from posting customer reviews, the BBB also does their own background check on accredited businesses. When you choose a BBB-accredited company, it’s likely that you’re hiring a reliable one.
Top Business Standards – The BBB has strict requirements for its accreditation program, which include complying with its Code of Business Practices. A company with an A-plus rating offers high-quality products, more flexible payment terms and timely project completion.
Turn to Vertex Roofing Contractors Inc. for your residential and commercial roofing needs. We specialize in roof repair, replacement and maintenance. Call us at (703) 794-2121 or fill out our online form to get a free estimate. We work with homeowners in Fairfax and surrounding areas.